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Tag Archives: people
For some time now I have been asking myself why the world’s leading bankers have still been unable to talk directly to the masses in order to apologise for their role in creating a financial crisis in which so many people suffered and commit to doing their best in order to avoid the same thing happening again. Continue reading
Human Risk 2: A Much Bigger Issue Than Most People Think
This is the second in a series of articles on Human Risk. The first can be found here.
It has been one week since the first article on human risk and the feedback has been more than interesting. Some believe that the management of human risk begins and ends with recruitment, retention and promotion, the traditional HR view of human risk. Others acknowledge that human risk goes beyond HR considerations but also believe that managing process risk is way more important than managing human risk.
This article will emphatically illustrate why both these assertions are wrong. Continue reading
Can you imagine a major industry which suffers a near death experience, angers its entire customer base—wholesale and retail, domestic and international—and yet refuses to publicly apologise and adopt a plan of action that commits the industry to not repeating the mistakes of the past. That is where the banking industry is at right now.
This lack of decisive action on the part of the industry’s leadership will do lasting damage to not only the industry but also to its as yet unforgiving customers and the global economy. Part of the problem is that the industry does not appear to even realise that it is in a crisis—one which has been brought about by a complete loss of public faith in its activities. That is a tragedy. Continue reading
The following is the second in a series of articles on bank risk culture. The previous article can be accessed here.
The subject of the risk culture in banks is all the rage these days and experts and academics of every hue and stripe have opined on the subject and given their views. A 2012 report by Ernst & Young entitled; Progress in financial services risk management: A survey of major financial institutions, states the following:
“Culture is a critical area of management focus, particularly for firms most severely impacted by the 2009 crisis. Strengthening risk roles and responsibilities, enhancing communication and training, and reinforcing accountability were the key initiatives reported to strengthen risk culture. Making risk “everyone’s business” throughout the organization is an ongoing effort.” Continue reading
Address to the City Book Fair in London by Jonathan Ledwidge.
Clearing The Bull (Part 1) – Ending 30 Years Of Banking Failures What banks must first do to stop repeating their history of failure.
Clearing The Bull (Part 2) – Why Banks Are Still In Trouble The moment of clarity banks need if they are to make real progress.
Clearing The Bull (Part 3) – How Banks Must Change An insider’s view on making the banking industry more human and more competitively and economically sustainable.
Jonathan Ledwidge is the author of the book Clearing The Bull: The Financial Crisis And Why Banks Need A Human Transformation.